CANCELLATION & REFUND POLICIES
What is the Cancellation Policy for Virtual Classes?
Memberships: Customers who have a Membership can cancel anytime before the class starts.
Class Packs: Customers who used a Class Pack can cancel anytime before the class starts and will automatically receive a credit back to their account balance.
Drop-Ins: Customers who purchase a Virtual Drop-In can cancel anytime before the class starts and will receive a coupon code for a complimentary virtual class with the equivalent value to the initially scheduled class. This coupon can be used once within a 30 day period. There are no refunds unless the class is canceled or rescheduled by Mimi Rieger Yoga.
What is the cancellation Policy for “In Person Classes”?
Cancellation Policy for 24 or more hours before the class: Customers can cancel outside of 24 hours before the class and receive a full refund. Customers can also reschedule during the time period with no penalty for another “In Person Class” at the same value as the originally scheduled class.
Cancellation Policy for 24-12 hours before the class: Customers who cancel between 12-24 hours of the class will receive a coupon code with the equivalent value of the initially scheduled class/workshop to use on either an “In Person Class” or "Virtual Class”.
Cancellation within 12-0 Hours before the class: Due to the popular demand and limited capacity of “In Person Classes”, customers who cancel within 12 hours of the scheduled class will not receive a refund.
What is the cancellation Policy for Workshops?
Cancellation Policy
Cancellation Policy for 48 or more hours before the workshop: Customers can cancel outside of 48 hours before the workshop and receive a full refund.
Cancellation Policy for 48-24 hours before the Workshop: Customers who cancel between 48-24 hours of the Workshop will receive a coupon code with the equivalent value of the initially scheduled Workshop to use on any available Workshop, “In-Person Class” or Virtual Class.
Cancellation within 24 hours before the Workshop: Due to the limited capacity of Workshops, customers who cancel within 24 hours of the scheduled Workshop will not receive a refund. *All customers who have registered for a Workshop and do not cancel will receive a recording that is available for 48 hours after the workshop is over.
How do I cancel my Membership and what is the Cancellation Policy?
Members may cancel their membership at anytime. To pause or cancel your membership, visit your account settings. Your changes will be applied to your next payment period. Members that have created an account can find the login button on the “Schedule A Class” page. In the top right corner look for Log In. Once logged in customer can see their membership and cancel it there. Once logged in click on “View Products/Packages<<“.
Members can also cancel by finding the confirmation email that was sent at time of purchase of the membership. In this email there is a button to cancel the membership.
What is the Refund Policy?
All purchases on www.mimiriegeryoga.com are final and non-refundable except when a class, workshop or special event is canceled by Mimi Rieger Yoga. In the case a class or workshop is canceled by Mimi Rieger Yoga, customer will be notified within 24 hours of the class or workshop and receive a full refund within 3-5 business days of the canceled class. For more information visit - www.mimiriegeryoga.com/terms-of-use